Return Policy

Return & Refund Policy for IndiaMedicart.com

At IndiaMedicart.com, your satisfaction is our priority. If you are unsatisfied with a purchase of medical equipment, accessories, or consumables, we offer easy returns and refunds under the following conditions.

1. Return Eligibility

Products eligible for return must:

• Be unused and in their original packaging.
• Return requests must be initiated within 7 days of delivery.

2. Non-returnable Items

Certain items cannot be returned due to health and safety standards, including:

• Opened consumables (e.g., syringes, gloves, respiratory products)
• Customized or special-order medical equipment
• Clearance or sale items

3. Return Process

To initiate a return:

• Email [sales@indiamedicart.com] with your order number, product details, and reason for return.
• Pack the product securely in its original packaging and follow the return shipping instructions provided.
• Return shipping fees are the responsibility of the customer unless the product was damaged or incorrectly shipped.

4. Refund Process

Once we receive and inspect the returned items, refunds will be processed to the original payment method within 7-10 business days. Shipping fees are non-refundable unless there was an error on our part.

5. Exchange Policy

If your product is damaged or defective, we will arrange an exchange at no extra cost. Please contact [sales@indiamedicart.com] for more details.